Our CRM system gives sales team the convenience of working form anyplace at anytime through a secure cloud platform. This provided business executives with real time data form the sales team in the field. Through team collaboration and message board features, decision can be passed to the sales executives in real-time and facilitate on closing more business deals.
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- +254 703 800 222
- info@crmafrica.co.ke
- Cianda House
- 4th Fl, Suite 410
CRM System for the Consumer Goods Industry Kenya
CRM System for Consumer Goods Industry Kenya
Our Cloud CRM System for Consumer Goods Industry offers an integrated platform that can manage information in context of business activities and help forge solid retail/supplier/customer relationships.
Our operations cover Kenya, Kampala Uganda, Kigali Rwanda and Lusaka Zambia.
Increasing concentration in the trade sector and the digitalization of consumption processes is presenting ever greater challenges to both bricks-and-mortar retailing and manufacturers of consumer goods.
Advanced mobility, multichannel capabilities, and real-time insights help engage your customers in the way and channel they prefer. Informed by the industry’s largest network of users, it is the modern and continually-evolving our CRM system helps you quickly adapt to changing market conditions and drive business growth. It has been proven effective at companies of all sizes, from pre-commercial companies launching their first product to the largest established companies.
Customer Relationship Management System Features.
- Account and contact management - create and manage sales pipeline, statements, etc
- Create, track & manage sales activities/tasks and update the status.
- Deal management - track sales deals from prospecting, decicion makers to qualification to buy.
- Stock & Inventory - track stock levels & re-stocking level alerts.
- Billing - generate invoices, quotes, statements and process customer payments.
- Emailing - Email customer directly from the system or send bulk emails through csv upload.
- Team collaboration tool - ability to share information between sales team & management in real-time.
- Sales Data - Generate sales reports per branch, manager, sales executive or region.
- Bulk SMS - send customised SMS messages to contacts. Supports csv or excel sheet upload.
Automate Your Sales Process !
Track leads, close opportunities and get more sales.
Why Choose Our CRM System?
Enjoy the convenience of Working Anywhere Anytime with cloud-based CRM system that gives you total control over your business operations. A real business management solution that is innovative and effective for small and mid-sized business enterprises.
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Work Anytime Anywhere
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Friendly User Interphase
Forget about cluttered and complicated system, our crm system is designed with end-user in mind. System navigation and modules are visible at a glance from login page. User have the choice to filter reports and print or download in csv format. The system is optized for use in smart phones and tablets.
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Security & Data Protection
Our crm system is protected using banking grade ssl encription for secure data transmission. Our cloud platform is hosted in tier 4 data center with redudant backup servers in multiple location. To minimize the risk of downtimes in the event of any DDoS attacks. Our servers are backed by Neustar’s DDoS protection service and Cisco firewalls.
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24/7 Dedicated Support
We offer dedicated support 24/7 through support tickets, email and phone. Because all our products are on monthly subscription, no fee is charged for maintainance or updates expect custom customization.